Privacy Policy

1. Introduction

BizSaver ("we", "us", "our") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform.

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, mobile number, email address
• Financing preferences: product type, urgency, preferred contact method
• Assessment responses: answers provided during the guided assessment flow
• Technical data: browser type, device information, IP address, cookies
• Marketing data: UTM parameters, referral source

3. How We Use Your Data

Your personal data is used for the following purposes:

• To provide our financing advisory service and connect you with suitable lenders
• To contact you regarding your enquiry via your preferred method
• To share your information with relevant lender partners (only with your consent)
• To send marketing communications (only with your consent)
• To improve our platform and user experience
• To comply with legal and regulatory requirements

4. Consent

We obtain your consent through separate, clearly-worded checkboxes for each purpose: (a) service contact, (b) sharing with lender partners, and (c) marketing communications. You may withdraw your consent at any time by contacting us.

5. Data Sharing

We share your personal data only with: (a) lender partners you have consented to share with, (b) service providers who assist our operations under strict confidentiality, and (c) authorities when required by law. We never sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Inactive lead data is anonymised after 24 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest.

8. Your Rights

Under the PDPA, you have the right to: (a) access your personal data, (b) correct inaccurate data, (c) withdraw consent, and (d) request deletion of your data. To exercise these rights, contact our Data Protection Officer.

9. Contact Us

For privacy-related enquiries, contact our Data Protection Officer at [email protected].